Terms & Conditions


Please read the novahemp.ca Purchase Terms and Conditions (the Purchase Terms) carefully to ensure that you are fully aware of your rights and our obligations to you when purchasing products (the Products) from the novahemp.ca website, which is displayed at www.novahemp.ca (the Website). Your completion and submission of your order signifies your agreement to be bound by these Purchase Terms, which constitute the agreement between novahemp.ca and you. Any variation of the Purchase Terms must be in writing and signed by a representative of novahemp.ca Sales.



In order to make purchases via the Website, you are required to create an Nova Hemp Sales account (Account) in your own name. You must be at least 18 years of age to create an Account. You must provide accurate and complete information, including an email address that you own or control. If you are under the age of 18 years of age, you cannot make purchases on the Website. If you are under the age of 18 years and make a purchase via the Website and Nova Hemp Sales suffers any damage or other loss as a consequence of your purchase, Nova Hemp Sales reserves the right to seek compensation for such damage or loss from your parents or guardians. You are solely responsible for all activity relating to your Account. You must not use another person’s Account without permission from the owner of that Account, and you must notify us if you are aware of any unauthorized access or use of your Account. By registering an Account to become a member (Member) of the Website, you agree to accept this Agreement and to be bound by these Purchase Terms. Nova Hemp Sales reserves the right to refuse registration of an Account, or to terminate an Account at any time, for any reason and without notice to you.



Nova Hemp Sales endeavors to accurately display Products on the Website, including description, color and other characteristics. However, slight variation in color may occur due to digital photographic processing and the display settings of your computer screen.To the fullest extent permitted by applicable laws, Nova Hemp Sales does not warrant that product descriptions or other content on the Website is accurate, complete, reliable, current or free of error. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information at any time without prior notice to you (including after you have submitted your order).If the purchased Products are substantially different from their description on the Website, you will be entitled to available remedies provided under applicable laws. 


Some orders placed through Nova Hemp Sales may incur a customs or import duty charge. Nova Hemp Sales does not have any control over these charges and cannot advise what they will be prior to purchase, as each country has different regulations. Nova Hemp Sales is not responsible for these charges and will not pay them on the customer's behalf. They are to be paid by the customer upon delivery. Orders cannot be returned to sender so if these charges are not paid by the customer, the parcel may be abandoned and Nova Hemp Sales will not be responsible for the parcel or any funds lost as a result. For further information, please contact your local customs office.


All Products sold via the Website are covered by the standard warranty provided by the manufacturer of the subject Products. Nova Hemp Sales in no way provides a separate warranty of any kind with respect to the Products purchased by you, except as may be required under any relevant consumer protection laws. You will be solely responsible for all freight charges that may be incurred by you as a consequence of shipping Products to the manufacturer for assessment or replacement. Nova Hemp Sales will not be liable for any alteration or variation in the Products made by a manufacturer of the Products.


The laws of Alberta govern these Terms.